Comments on: Pontins Brean sands warning

By: Mrs Merritt

Mrs Merritt — Mon, 24 Aug 2009 12:04:34 +0000

24.08.09
My family and I have just returned from a week at Brean Sands. We booked in at Pontins and the next morning checked out and booked in at Unity (another complex close by). Pontins is a grimy death trap – fact. ‘Disgusting, dirty, rundown’ are not adequate enough words to use. The whole of Pontins needs to be closed down in terms of holiday enjoyment; health and safety reasons; and marketing mis-representation. The manager openly admitted that the park should have been refurbished ten years ago. Pontins should not allow this park to continue trading. If you do have the mis-fortune of booking this holiday, then ask for a full refund on your arrival and then go and book accommodation at Unity, or go straight back home.

By: kath

kath — Sun, 16 Aug 2009 14:20:56 +0000

Pontins Brean sands review: Discusting place, chalet should be condemned, filthy, mouldy windows and a sofa bed not fit for a dog to sleep on.Kitchen utensils were covered with thick grease,everything was filthy. also
overflowing drains near reception area
I am in process of complaining, not sure it will do any good , but i’ve also contacted the Somerset Tourist Officer.
This has to be stopped, I felt insulted to be offered this accommadation.

By: Phill

Phill — Sat, 23 Aug 2008 23:06:54 +0000

We cams back from Brean Sands on friday (a day early). We were upgraded to a “Club Class” 10 seconds after inspecting our chalet. This was actully WORSE. Window’s so dirty light was lucky to penetrate them, heaters hanging from the wall, the bathroom resembled an untidy pig sty, the toilet smeared with excrement and other “things”, matresses stained and ripped, carpet soiled and stained, vegetation growing in the bedrooms, silverfish infestation. If Mrs S Hawkins obviously enjoys staying in a place like this I wonder what her house is like?

By: Mrs S Hawkins

Mrs S Hawkins — Tue, 19 Aug 2008 19:50:29 +0000

I can only speak on my experience of going to Brean Sands twice in the last 18 months with 3 young children. True the accommodation is basic and you do have to queue for your key but this is a minor inconvenience when placed in the contexted of a holiday where young children are entertained all day long. Standards of cleanliness are not as absymal as previously stated and staff were always helpful. I would advise people to visit Tescos which is 5 miles away from the camp as the on site shop has limited choice and is more expensive. As the original person states it is very close to a beach where myself and my family have spent many enjoyable hours. To summarize Pontins Brean Sands is an affordable family holiday not the grimy death trap that has been portrayed.

By: Cheap-holidays

Cheap-holidays — Thu, 24 Jul 2008 14:32:21 +0000

Dear M Rogers

Strangely we sell holidays and are not journalists the spelling is fine.

However I notice that you do not dispute the factual content, such as the disgusting state of the accommodation, the run down complex, how ironic as you appear to work for Pontins pehaps at brean sands.

By: M Rogers

M Rogers — Thu, 24 Jul 2008 14:03:07 +0000

I can only assume from the spelling and grammer contained in this article that the author is not a journalist. Commenting on standards of work at another business when your own standard of work is this low almost redefines the term irony.