Consumer travel advice
Posted on September 1st, 2008 in Featured -
Cheaperholidays.com has published this advice for consumers in light of Zoom going to the wall and is good travel advice when booking holidays.
1 Pay by credit (not debit) card and your credit card company will refund you.
You may still, however, have to buy replacement tickets that are considerably more expensive than the original tickets you purchased.
If you have booked accommodation separately, too, then you have a separate contract with your accommodation supplier.
Even if no flights are available when you attempt to book new travel arrangements, i.e. you cannot reach your holiday destination - you will still be liable to pay for the accommodation despite the fact that it could remain empty during your holiday dates.
2 Book flights and accommodation via a fully-bonded tour operator.
If an airline goes out of business, it is the tour operator’s responsibility to find you new flights - and, even better, the tour operator will pay any or all additional costs.
3 Take out scheduled airline failure insurance.
This is specialised cover and is unlikely to be included in a standard insurance policy. It does not cost much and is considerably cheaper than the cost of buying a new ticket, etc., as described above. Ensure that your insurance will cover the cost of a more expensive flight if necessary.




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